In this page you wil find
- The Terms and conditions form The Zeezeilers
- The Navathome Terms & Conditions
- The Navathome Data Protection Policy
Liability:
The "Zeezeilers" from Marken are insured for business liability. Participants in the trips of De Zeezeilers van Marken are insured in the event of accidents but not insured against damage to personal property. Furthermore, the General Terms and Conditions of Delivery of HISWA apply. You are familiar with the fact that sea sailing, whether it is a training or a more relaxed trip, is an active sport and you perform all kinds of tasks on a moving ship, even in harsh weather. When booking, you indicate that you are 100% alert and have good mobility when performing these activities.
It is forbidden to take drugs or drugs on board. Drinking alcohol is prohibited at least 6 hours before departure. You are obliged to report this if such a situation occurs on board. We recommend that you only take electronic equipment on board if you protect it properly against moisture and / or shock.
Confidential information:
When booking, you are obliged to state separately if you have physical limitations, have an (unknown) illness for you and / or use medication. which can be a danger to yourself or persons on board in the broad sense of the word. You can often be far away from emergency services at foreign destinations. The most important thing is that we know what to do Of course, this is confidential information. In general we can suffice with instructions such as use of medicine in a closed envelope in the skipper's cabin. We will, if you wish in the first instance, only transfer it to the instructor.
Safety
1: Our life jackets are available for all participants on board. In heavy weather, very cold water and when wearing a sailing suit and / or boots, wearing a lifejacket is compulsory for everyone.
2: Every participant declares that he can swim at registration. If you are not sufficiently proficient in swimming, wearing a lifejacket is mandatory.
3. Each participant declares that he can independently perform the duties on board without the help of others.
4. Everyone is wearing proper footwear while sailing. no slipper or bare feet. Injuries can have a huge impact on you and the schedule.
5. Follow the skipper's instructions at all times.
Travel insurance:
We recommend that you take out (continuous) travel insurance yourself.
Legal liability
You state that you have taken out insurance for legal liability when you make a booking.
Prices including / excluding:
Including VAT, instruction, accommodation on board, fuel (except diesel costs on the trips with the western wind at exotic destinations (Aug. 2017-July 2018). This is also stated separately with the trip. Free of charge are the watersports passport and CWO I or II registration (if you do not have this yet).
Exclusive: A cash register is prepared for food, drinks and port dues. The skipper is exempt from the on-board greenhouse. Coschipper not. They buy and cook together on board.
Application CWO III and IV:
The CWO exam at level III or IV is registered with the CWO.
Before you start the CWO III zz exam, you first need the TKN, VHF Basic certificates. In total you have at least 750 adequate nautical miles of experience for your exam.
For the CWO IV zz exam you also need the RR&P (partial certificate may be completed 1 1/2 years later), Marcom B and a total of at least 2500 adequate nautical miles of experience.
See all information on the CWO certificates information sheet. With sufficient experience and the theory certificates you can find the right "Training & reconnaissance" or "skipper training" in advance with the office. Adequate nautical miles stand for nautical miles in function of various roles. Procedure candidate CWO III or IVzz. The costs for the practical certificates at CWO signing / registration by CWO III and IV amount to 40 euros pp per certificate. After an exam, you submit your water sports passport on board with copies of the theoretical partial certificates incl. € 40. We will forward these to the CWO secretariat for you. After registrations you will receive the certificates back.
Confirmation:
You book your trip online and you will receive the final booking confirmation by e-mail. Within 14 days after receiving the booking confirmation you pay 50 percent of the travel sum. The remaining amount must be paid no later than 30 days before the start of the trip. If the first payment term is exceeded, we are entitled to cancel the booking. However, the payment and cancellation conditions remain in force.
Cancellations:
- Domestic courses: Up to 2 months before the start date you owe 25 percent of the travel sum. Up to 1 month before the start date you owe 50 percent of the travel sum. Within 1 month to 1 week before the start date, you owe 75 percent of the travel sum. You must pay the entire travel sum within 1 week before the start date.
- Abroad/ Foreign Training and Exploration: Up to 2 months before the start date, you owe 50 percent of the travel sum. Up to 1 month before the start date you owe 75 percent of the travel sum. You will owe the entire travel sum within 1 month before the start date. In certain cases, a trip can be made up for.
- If your booking is changed or canceled after the confirmation has been sent, an additional 35 euros in administration or cancellation costs will be charged.
Catching up a trip after cancellation is possible.
Provided that you have paid the full travel sum and if you arrange the catch-up trip in consultation with us. That usually works out on a journey where a place is left or from which we expect this. So you cannot just pick out a new trip, but that is in consultation. If the new trip is more expensive, you pay a little extra. However, there is no partial payment if the price is different. You can reserve this amount for a follow-up in consultation. We record this appointment by e-mail.
Cancellation insurance:
We recommend that you take out cancellation insurance yourself, for example a comprehensive cancellation insurance policy offered by different authorities. In the event of cancellation, the payment obligation to De Zeezeilers van Marken will continue to exist. You immediately inform De Zeezeilers van Marken and the insurance company of the cancellation. The cancellation must have a well-founded reason for an insurance policy. The provision offers no or no good coverage if you do not meet the above obligation and if the need for cancellation could reasonably be expected when applying for cancellation coverage.
You declare that you have taken out good insurance for legal liability when booking.
Winter trips in the period December 1 - March 16:
Of course, these trips can only continue if you can sail safely and instructively. That means that a trip through De Zeezeilers can be canceled. We try to do this at least 24 hours in advance, based on official weather forecasts. The travel sum is then refunded immediately. Considerations for canceling a trip are: 1) the temperature during the day is below -1º Celcius for a long time, 2) there is ice on the water. 3) the wind forecast is more than 7Bf (longer than 50% of the reserved time). If the trip has to be stopped due to weather conditions, the part of the travel sum will be refunded. The skipper always stops the trip in consultation with the office. That decision can also be taken just before the journey.
If, due to (weather) conditions, the ship cannot return to the embarkation point or departure point in time?
We will do everything in our power to get you on board at the agreed time and at the departure or departure point. This can be delayed. No refund or additional travel costs will be reimbursed by De Zeezeilers if a different means of transport is chosen than the ship you are sailing on. At distances greater than 600 zm, such as mile makers or a crossing, the arrival date is a point to take into account. There are many obstacles, of which the weather and current are the biggest. Tips: Always take this into account from the first day of departure. Take the favorable weather if you can! The space comes at the end. Take one or two extra days extra before you fly or a flexible ticket. For travel abroad it is useful to share flight information as quickly as possible on the "Forum" during your trip.
Complaints
In the unlikely event that you are dissatisfied. Then first inform your instructor or employee immediately and preferably in advance. This will if possible, usually through the office, solve the problem. If the problem is not solved you can always contact the office at the end of the trip. This is the shortest blow and we will certainly think along with you and look for a good solution. If it is not yet possible to clarify the problem at this stage, we recommend that you write this down on paper and send it to the management. If you are dissatisfied with this result, you can of course forward the complaint to the CWO or other organization.
DATA PROTECTION: The school will not pass on or sell your personal data to third parties, with the exception of certification from the water sports training committee. By making a booking at the school, you will be added to our mailing list to receive the latest news and offers. If you wish, you can unsubscribe via these mailings. The school stores your personal data on a secure server for earlier and future bookings and with the aim of having instruction focused and improved.
DATA PROTECTION:
The school will not pass or sell on any of your personal details to any third party with the exception of the Royal Yachting Association for the purposes of certification registration only. By making a booking with the school you will be added to our mailing list to receive latest news and offers, you will have the opportunity to opt out if you wish via these mailings. The School will hold your personal details on a secure server in order to keep information regarding your past and future bookings. Students Completing a course via ryainteractive.org: To enable access to your online course we need to share some of your personal data with the RYA via your user profile in www.ryainteractive.org. This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course. Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course. Instructional support will be provided by this training centre for a period of 1 year from the date of your course booking. On completion of your course, your name, email, date of birth and address will be transferred to the RYA's central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required. After one year from the date of your enrolment on the course, your user account will be removed from www.ryainteractive.org. Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org.
“On successful completion of your insert course you deliver in this category
course your name, contact details, date of birth, certificate number and date of issue will shared with the RYA through a secure webportal on www.rya.org.uk. The data will be stored on the RYA’s central database. This information allows the RYA to record your qualification, to update any records they may hold for you, and to verify or replace your certificate if required. For further information on how the RYA will deal with your data, please see the RYA’s Privacy Policy at www.rya.org.uk/go/privacy.”
Please read the Navathome Terms & Conditions and the Navathome Data Protection Policy prior to booking as they outline all details of the booking with Navathome.
You will check these when booking. This is a contract between Navathome and you, the student.
Refunds and returns Under Navathome.com and consumer protection (Distance Selling) regulations you have a statutory cooling off period of 14 business days from the day you book your course. At any time during this period you can notify Navathome.com that you wish to cancel your contract with us and your course fees will be refunded on return of the undamaged training materials.
The course materials must be returned in an "as new" condition and the postage paid. Should a refund be requested the access to the online course material is terminated immediately. You will not be able to claim a full refund if the course material has been damaged or if you have no proof of purchase. Navathome reserves the right to deduct for the net cost of any missing or damaged course materials and postage.
Payments
Payments for course fees are due, in full, at the time of enrolment. Payment can be made by bank transfer, online. by telephone or by cheque in GBP, drawn on a UK bank.
In the case of payment by cheque we reserve the right to allow the cheque to clear before dispatching your student pack.
Once payment has been made and confirmed, students will be sent the student pack and be supplied with the log in information to access the online course.
Your course access period starts from the date the payment is received and you are logged into the system.
Local taxes and import duties on student packs are not included and may be added by local customs for deliveries outside of the UK.
Student Packs:
Postage.
The student pack will be sent on either the same day or the next working day and delivery to the UK and some European countries is included in the course price. Additional fees may be applied to addresses outside of these areas for courier delivery.
All packs, whether sent via Royal Mail or by courier, are sent with tracking information and should be signed for.
Navathome will not be held responsible for any duty or expenses incurred in the country of delivery.
Packs sent to 'Care Of' addresses.
Navathome will not be held responsible for pack sent to 'care of' addresses of any type including business, marinas, relatives etc.
Replacement packs for those lost after delivery will be at the sole expenses of the purchaser including postage and handling fees.
Pack contents.
Pack contents must be checked on arrival. A list of the contents is given in your course information available from your main menu page. No replacements for breakages or missing items will be made after the fourteen day returns period.
Course expiry
There is an initial access period of 6 months which is plenty of time to complete any of the courses offered. Your access can be extended at any time for up to two years after your access runs out for an admin fee of £30.
Access lapses completely and your log in is deleted if your course has run out and you have not extended within two years of your course access expiry date.
Once you have completed the coursework and passed the assessment, your course is completed and you course access is terminated. You can request access to the revision course at this time.
Internet access
You must have access to the internet and email to complete the course.
Users
The course must be completed by you, the student, only and cannot be shared. The course is not transferable and access is for the applicant only.
Compatibility
Please check that the free trial runs on your device before booking. The courses do not use a platform so work on most devices including ipad, Iphone, PC, Mac, Android etc.
There some issues with the free chart plotter simulator provided by the RYA. It works on PC and Mac but not on mobile devices. It is not essential to the courses so it can be worked around if you do not have access the PC based units.
Pre course knowledge
You should be at the correct level for the course being taken. No previous experience is required to take the Day Skipper theory course, Day skipper theory is required for the Coastal Skipper/Yachtmaster Offshore theory and Coastal/ Skipper / Yachtmaster Offshore theory is required before taking the RYA Yachtmaster Ocean theory course.
Navathome reserves the right to change a course from Coastal Skipper / Yachtmaster Offshore theory course to Day Skipper theory if it becomes apparent that you do not have the required pre course knowledge or do not hold a current Day Skipper theory certificate.
If you have completed the Day skipper practical course but not the Day Skipper theory course then you need to complete the fastrack to Coastal Skipper / Yachtmaster Offshore course.
Student obligations
Your booking is accepted on the basis that you have assessed the given information on pre course requirements and have booked the correct course for your current level of knowledge and experience. To complete the course and prepare for the assessment you will need to work through all of the coursework.
If your instructor requests additional study or revision you will need to complete it as requested to complete the course.
What we provide
We will provide online back up and land line telephone backup as required by each student and every endeavor will be made to help you achieve your aims. You will be supported by fully qualified RYA instructors for the duration of your course.
Certificates are issued in line with the RYA guidelines. Should your instructor decide that you have not reached the required standard after completing the coursework and the assessment they will work with you to determine the course of action required to develop the skills and knowledge required.
Legal
Any contract between you and us shall be governed by English law and the courts of England and Wales shall have non-exclusive jurisdiction over any dispute. All dealings, correspondence and contact between us and you shall be made or conducted in the English language.
Every effort has been made to ensure the accuracy of course information. However, we cannot accept any liability for errors, omissions or inaccuracies in the course content. We continuously improve the course content and we do welcome any feedback from students which improve the quality of the course.
All online material has been written and is under copyright to Navathome.com Ltd.
No part of the online documents can be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means, (electronic, mechanical, photocopying, recording or otherwise) or for any purpose, without the express written permission of Vic and Lyn Punch. Course material should be treated as for any copyrighted material.
Zero tolerance
Navathome has a zero tolerance policy and reserves the right to remove students from their course. Should you feel that the course or the instructors has not met your expectations at any point, please make it known to your instructors as soon as possible so that Navathome can have the opportunity to rectify the problem.
Data protection policy
Please note that Navathome does not store or have access to any of your credit card information. This is all managed securely by WorldPay or Paypal depending on your choice of payment.
How and why we hold your personal information:
Use of www.navathome.com is open to those completing Navathome online courses provided by Navathome. This website is encrypted and maintained on a secure server and your personal details will not be used for any other purpose than completing your online course.
In order to take a course you will be asked for your name, email, telephone number and address. Your name and email address are used for the purposes of recording any grades or certificates achieved and to make contact with you and your telephone number and postal address for delivery of your course material.
Management of your course and any instructional support that you may need is provided by your RYA instructor working on behalf of Navathome.
Access to the course and support is provided for an initial period of 6 months and this may be extended should you choose to extend your study period. To allow this to happen your instructor has personal contact information and has visibility of your progress and achievements in the course admin.
On completion of your course, your name and email will be retained on the Navathome database for the purpose of recording details of the course and any certification gained as a result of it.
Please note that your instructor may retain personal information for the purpose of providing additional services to you not associated with the Navathome online course.
We will not disclose information about students unless we are legally obliged to do so or a student has agreed in writing in advance.
By enrolling you confirm that we may hold necessary business information about you including your name, address, course booking, payment and course record. No credit card information is held by Navathome.
Requesting removal of your personal data:
If you would like your personal data removed from www.navathome.com prior to the end of your access period or at any time before you have completed your course, you can request it by email.
Please contact info@navathome.com giving your name and email address and the course you would like to delete. Please note that if you request deletion of your account before you have completed your course, your access to the course and records of your progress will be lost.
If you would like details of your online course removing from the Navathome database when you have completed the course, please email your request to info@navathome.com giving your name and email address.
Please note that removal of course details from the Navathome database, means that any certification gained as a result of this course will not be verifiable by Navathome, nor would Navathome be able to help with a replacement certificate.
Contact regarding your course:
Contact will normally be made by your RYA instructor. However, occasionally Navathome may contact you in relation to your course or account. This would normally be done by email. You will not receive any sales or marketing information from Navathome as a result of holding an account on the Navathome database.
If you have any questions about how we look after your personal information please contact us by email at info@navathome.com>
Cookies:
A session cookie is used to provide continuity and maintain your login from page to page. Cookies must be enabled in your browser to allow this happen. When you log out or close the browser this cookie is destroyed.
Length of access:
The initial period of access for a Navathome course is 6 months and this may be extended for a further 6 months for a period of up to 2 years from your expiry date.
Your name and email is retained on this data base for the purpose of using the course when your current access is active or for a record of any course completion or certification when you have completed the course or your course access has expired.
RYA Essential Navigation theory course, CEVNI and PPR
To enable access to your RYA interactive online course we need to share some of your personal data with the RYA via your user profile in www.ryainteractive.org.
This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course.
Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth.
You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course.
On completion of your course, your name, email, date of birth and address will be transferred to the RYA's central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required. After one year from the date of your enrolment on the course, your user account will be removed from www.ryainteractive.org.
Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org.
Course information
While Navathome will endeavour to ensure the correct functionality of courses across the most commonly used devices and web browsers, as such technologies evolve continuously, access cannot be guaranteed.
Course content is devised in good faith from RYA course material and is accurate at the time of publication. While the RYA and Navathome endeavours to ensure that content is reviewed regularly and appropriate changes are made to ensure that content is correct and up to date, it cannot be held responsible for errors.
Copyright of the courses offered through this site belongs to Navathome.com.
Unacceptable use of the site.
You must use the site and the information available from the site responsibly.
The course materials on this site must not be used in any classroom environment.